Last updated: [8/5/2025]
Welcome to GaleBand™! By purchasing from www.galeband.com, you agree to the following terms and conditions. Please read them carefully before placing an order.
📦 Orders & Payments
- All prices are shown in EUR (€) and include VAT where applicable.
- Payments are processed securely via Stripe, Google Pay, or Apple Pay.
- You will receive an order confirmation email with full order details.
🚚 Shipping Policy
- Orders are processed and shipped within 1–3 business days.
- Delivery times vary depending on your country and shipping location.
- All orders include a tracking number upon dispatch.
🔁 Return & Refund Policy
- Returns are accepted within 14 days of delivery.
- Items must be returned unused and in original packaging.
- Return shipping costs are covered by the customer unless the item is defective.
- Once we receive and inspect the returned product, we will issue a refund or send a replacement.
❌ Order Cancellations
- You may cancel your order within 12 hours of placing it.
- If the order has already been shipped, cancellation is not possible. However, you may return it after delivery.
🛡️ Limitation of Liability
- We are not responsible for shipping delays due to customs, incorrect addresses, or unforeseen events.
- GaleBand™ is a personal cooling device, not a medical product. Use is at the customer’s discretion.
📬 Contact Us
If you have any questions, feel free to reach out:
📧 support@galeband.com